Terms of Service

1. Agreement to Terms

By accessing or using the services provided by PlatinumPro Kokomo Deck Builder, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

These terms apply to all visitors, users, and others who wish to access or use our deck building services in Kokomo, IN and surrounding areas.

2. Services Description

PlatinumPro Kokomo Deck Builder provides professional deck construction, repair, and outdoor living space services. Our services include custom deck design and installation, composite and wood deck installation, deck repairs, replacements, railings, stairs, staining, sealing, and outdoor structures.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Estimates and Pricing

All estimates provided are based on the information available at the time of inspection. Final pricing may vary based on site conditions, material availability, and any changes requested by the client.

Estimates are valid for 30 days from the date of issue. Prices are subject to change after this period due to material cost fluctuations or other factors.

Payment terms will be outlined in your specific service agreement. We typically require a deposit before beginning work, with the balance due upon completion.

4. Project Timeline and Delays

We strive to complete all projects within the estimated timeframe. However, delays may occur due to weather conditions, material delivery issues, permit delays, or unforeseen site conditions.

PlatinumPro Kokomo Deck Builder is not liable for delays beyond our control. We will communicate any anticipated delays as soon as they are identified.

5. Client Responsibilities

You agree to provide clear access to the work area and to secure any pets during construction. You are responsible for obtaining any required homeowner association approvals before we begin work.

Any changes to the project scope must be requested in writing and may result in additional costs and timeline adjustments.

You agree to inspect the completed work and report any concerns within 7 days of project completion.

6. Warranty

We stand behind our workmanship and provide a warranty on our installation services. The specific warranty terms will be outlined in your service agreement.

Material warranties are provided by the manufacturers. We will assist you with any warranty claims related to materials used in your project.

Our warranty does not cover damage resulting from improper maintenance, abuse, acts of nature, or modifications made by others.

7. Limitation of Liability

PlatinumPro Kokomo Deck Builder carries appropriate insurance coverage for our operations. Our liability is limited to the cost of the services provided.

We are not responsible for damage to underground utilities that are not properly marked or for pre-existing conditions not disclosed during the initial inspection.

8. Permits and Compliance

We will obtain necessary building permits for your project where required. Permit fees are typically separate from the project cost and will be outlined in your estimate.

All work is performed in compliance with local building codes and regulations in Kokomo, IN and surrounding areas.

9. Cancellation Policy

If you need to cancel a scheduled project, please notify us as soon as possible. Cancellations made after materials have been ordered may be subject to material restocking fees.

Deposits may be non-refundable if work has already commenced or materials have been custom ordered for your project.

10. Dispute Resolution

We are committed to resolving any concerns you may have about our services. Please contact us directly to discuss any issues.

Any disputes that cannot be resolved through direct communication will be subject to the laws of the State of Indiana.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

Your continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: